Shipping & Delivery

What countries do you ship to?

We sell and ship to USA

How much does the shipping cost?

USA

  • Standard (2-5 days) - Free
  • Express (2 days) - $10 CAD

Are there any customs fees the customer will pay ?

Orders are usually shipped from the US or Canada. But it may be possible to be shipped from abroad for some stock reasons, so extra duties and taxes may apply, depending on your selected destination. Although it is unlikely, please note that LOOKISS is not responsible for and does not refund these costs

How long will the shipping take 

Your order should be on its way to you within 1 business day. Delivery times will vary, based on the service you selected and your chosen destination. All shipping estimates are calculated in business days. Please note that these are estimates and aren't guaranteed, we will not be able to reimburse expedited shipping costs for packages that miss the estimated delivery date, nor do we refund shipping costs for returned items. If you have any questions about shipping or delivery, please contact Customer Service at lookiss@gmail.com

How do I track my order?

As soon as your item is shipped out you will receive an email to the address you provided us with your tracking information.  

It has been a long time since the order was shipped, and the customer did not receive his/her order. The shipping tracking number states something the customer could not understand, what shall be done?

Please contact LOOKISS customer service team as soon as possible at lookiss@gmail.com There may have been an issue with the pick-up service, which we'll sort out for you.